using IBM Design Thinking
Coach's Journey
Field research has shown that coaches are hampered by other miscellaneous tasks,
such as their original strategy of setting up a player and management of the players.
Through a series of interviews, I was able to draw out the key and punch points
that are important to the director, and to determine their target behavior.
And we designed To-Be Journey to realize that goal.
| Kawasaki, Japan, 2016